AI & Medical Disclaimer

2. What Memento AI Does

Memento AI is a care support tool designed to help families of people living with Alzheimer's disease and other forms of dementia. It is intended to assist with the day-to-day organization of care, not to replace the judgment of healthcare professionals.

The application uses artificial intelligence to:

• Organize and track daily care observations entered by family members and caregivers.
• Analyze voice recordings for general patterns such as mood, engagement, and coherence.
• Analyze photos to provide descriptive context and identify familiar settings or objects.
• Provide informational responses to care-related questions asked by users.
• Generate summaries of care patterns and observations over time.

3. Limitations of Artificial Intelligence

The AI features in Memento AI rely on pattern recognition and natural language processing. While these technologies can be helpful, they have significant limitations that every user must understand:

• AI can and does make mistakes. Results may be inaccurate, incomplete, or misleading. No AI output should be taken at face value without independent verification.
• AI cannot detect medical conditions or diagnose diseases. The application has no ability to perform clinical assessments of any kind.
• "Flagged concerns" are pattern-based observations, not clinical assessments. When the AI highlights something as a potential concern, this is based on statistical patterns, not medical knowledge. These observations should be discussed with a qualified healthcare professional.
• AI does not have access to the patient's full medical history. The AI can only work with the information that has been entered into the application. It does not know about medications, diagnoses, treatments, or other factors that a healthcare provider would consider.
• AI outputs may vary and are not guaranteed to be consistent. The same input may produce different results at different times. AI responses should not be relied upon as a stable or authoritative source of information.
• AI does not understand context the way a healthcare professional does. A trained clinician draws on years of education, experience, and a holistic understanding of the patient. AI lacks this depth of understanding.

4. No Medical Advice

Nothing in Memento AI — including text, summaries, suggestions, flagged observations, or AI-generated responses — constitutes medical advice, diagnosis, or treatment.

• All AI responses about health topics are informational only and are intended to support family caregivers in organizing their observations, not to guide medical decisions.
• Always consult qualified healthcare professionals before making any decisions about the care, treatment, or well-being of the person you are caring for.
• Do not delay seeking medical advice because of something suggested, displayed, or generated by the application. If you are uncertain about a symptom or change in condition, contact a healthcare provider promptly.
• The application cannot replace regular medical check-ups, professional assessments, or the ongoing care provided by doctors, nurses, and specialized dementia care professionals.

5. No Healthcare Provider-Patient Relationship

Use of Memento AI does not create a healthcare provider-patient relationship of any kind between you and [Company Name], its employees, contractors, or affiliates.

[Company Name] is a technology company, not a healthcare provider, medical practice, or clinical service. No licensed healthcare professionals review, validate, or approve AI outputs within the application. The AI operates autonomously based on its programming and the data provided by users.

6. User Responsibility

By using Memento AI, you acknowledge and accept the following responsibilities:

• You are solely responsible for all care decisions regarding your loved one. Memento AI provides supplementary information, but all decisions about care, treatment, and daily management rest with you and the patient's healthcare team.
• You should verify any AI-generated observations with qualified healthcare professionals before acting on them. Do not treat AI outputs as confirmed facts or clinical findings.
• You are responsible for ensuring that information you enter is accurate. The quality of AI analysis depends on the accuracy and completeness of the data you provide. Inaccurate input may lead to inaccurate or misleading outputs.
• The application is a supplementary tool meant to support — not replace — human judgment, family involvement, and professional care. It is one resource among many, not a sole source of guidance.

7. No Warranty

All AI features in Memento AI are provided "as is" and "as available" without any warranty of any kind, whether express, implied, or statutory.

[Company Name] makes no representations or warranties regarding the accuracy, reliability, completeness, suitability, or timeliness of any AI-generated content, including but not limited to voice analysis results, photo descriptions, care summaries, flagged concerns, and informational responses.

To the fullest extent permitted by Swiss law, [Company Name] expressly disclaims all liability arising from or related to any reliance on AI outputs produced by Memento AI. This includes, without limitation, liability for direct, indirect, incidental, consequential, or special damages, even if [Company Name] has been advised of the possibility of such damages.

You use the AI features of Memento AI at your own risk and discretion.

8. Contact

If you have questions or concerns about this disclaimer, the AI features of Memento AI, or how the application should and should not be used, please contact us at [Contact Email].

For additional information, please also refer to our Terms of Service and Privacy Policy.